This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. The Department of Family and Community Services,Office of Children's Services (OCS) isrecruiting for a full-time Project Assistant located in. Juneau, Alaska. What You Will Be Doing. The Project Assistant provides critical technical assistance and program support to the Office of Children’s Services (OCS) staff regarding Provider and Vendor Payment Unit (PVPU) program activities, policies, processes, and service delivery. This position provides internal monitoring and support of the QA desk as well as general development, planning, and evaluation assistance to ensure federal and statewide payment policies and procedures are being followed. In addition, the Project Assistant serves as the primary support to the Social Services Program Coordinator (SSPC) and all their associated tasks and duties. The Project Assistant will support weekly certification, payment processes, and training modules for PVPU and other field staff in conjunction with the SSPC. The Project Assistant will provide follow up responses to fiscal inquiries by leadership and other OCS cohorts in collaboration with the SSPC. Our Organization, Mission, and Culture. The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values. Benefits of Joining Our Team. The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve. During your initial twelve months with the agency, you will be in a probationary period, considered as a training phase. This involves comprehensive virtual training, on-the-job learning with your supervisor, and collaborative experiences with your colleagues. Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information. Working Environment You Can Expect. This position is located in the Goldstein Building in beautiful downtown Juneau. We are surrounded by fantastic views of mountains, the Gastineau Channel, and are conveniently located near many restaurants and stores for easy access to lunch and shopping. We are also located near the Downtown Transit Center, if taking the bus is your preferred method of travel. For information on the Juneau community (including schools, hospitals, housing) please review the Alaska Community Profiles. We Are Seeking a Candidate with the Following Competencies:Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; will include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Special Note. All positions require valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check. The successful candidate may be required to attend multiple training courses normally located in Anchorage. A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process. To view the general description and example of duties for a Project Assistant, please go to the following link: assistant&pagetype=class. Specifications Minimum Qualifications Any combination of education and/or experience that provides the applicant with competencies in Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment. Analytical Thinking/ Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary. Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations Equivalent to those typically gained by:Training from an accredited college or university in any field and/or experience such as performing research; interpreting data; applying, interpreting, and disseminating technical, statutory, and/or regulatory requirements; and/or experience in community development, research, social services, economics, public administration, planning, or a closely related field. Special Note: “Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation. “Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job. “Training” and “education” are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

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